The significance of the art of communication has been reinforced for me in a variety of contexts recently. I do think it is more of an art than a science, with the requirement to be contextual and adjust to personalities and situations.
It came up in an Action Learning (AL) set when I brought an issue [...]
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I was co-presenting a workshop last week on ‘questions – why bother?’ The context was a group of Action Learning facilitators who meet every three months for peer development. It’s a subject worth exploring in a wider, workplace environment. Sometimes we hide behind words. Either we are worried about political correctness, concerned to be so PC that we don’t risk offending anyone, or that being too open may be viewed as weakness. A crucial step in the learning cycle is monitoring and evaluation – taking a deliberate step back to reflect on what has been learnt and implications on future action. As others have said, if we keep doing what we’ve been doing, why be surprised when we end up with the same mistakes. Reflective [...] For a long time I have been interested in Appreciative Inquiry. It seems to make so much better sense to concentrate and focus on what is going right. Not ignore what is going wrong or could go better but rather celebrate strengths and successes. The corollary is the news in the media [...] |
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